Due to the nature of our product, we are unable to provide refunds or exchanges for purchases.
|Continental United States|
For 2nd Business Day and Next Business Day, orders placed by 12:00 PM Central Standard Time (CST) will be shipped that same day.
Deliveries can only be made Monday through Friday, holidays excluded. Please allow 5 - 7 business days for Standard Delivery from the date the order is placed.
The "Free Shipping" promotion applies to orders being shipped within the Continental United States only. Free shipping may not cover orders over 10 lbs or that have more than five (5) bulky items. Call for details.
Undeliverable packages sent via our “Free Shipping” promotion, that are returned to us due to missing and/or inaccurate information, will not be redelivered free of charge.
* Please note, if you order six (6) or more bulky items (Cowboy Hats, Fedoras, Large Cheeseheads, Sombreros, or Top Hats), your order may be subject to additional shipping charges. If this is the case, we will contact you by phone or e-mail prior to fulfilling your order.
Please contact us for international shipping rates. If you place an order requiring international delivery, your credit card will not be charged until we calculate the shipping costs and confirm them with you.